Privacy Policy

1. Introduction

Kindness Welfare Association ("KWA", "we", "us", or "our") is committed to protecting the privacy of visitors and donors. This Privacy Policy explains how we collect, use, disclose, and protect personal information gathered through our website and related services.

2. Information We Collect

We collect information in the following ways:

• Donations & Payments: When you make a donation or purchase, we may collect your name, email address, mailing address, phone number, and payment details (processed securely by our payment partners).
• Account Registration & Campaigns: When signing up for campaigns, volunteering, or subscribing to updates, we collect contact details and any additional information you choose to provide.
• Automatically Collected Data: When you visit our Site, we may log technical information such as IP address, browser type, pages visited, and access times for analytics and diagnostics.

We do not collect personal information unless you provide it voluntarily.

3. Use of Personal Information

We use personal information to:

• Process and confirm donations and issue receipts.
• Communicate updates, newsletters, and campaign information (with the option to unsubscribe).
• Improve our services and understand how supporters use our Site.
• Comply with legal and regulatory obligations.

4. Data Sharing and Disclosure

We do not sell or rent personal information. Personal data may be shared with:

• Authorized staff and volunteers who need information to perform charity operations.
• Third-party service providers (e.g., payment gateways, analytics providers) who process data on our behalf under contractual obligations to protect the data.
• Law enforcement or government authorities where required by law.

5. Data Retention and Deletion

We retain personal information only as long as necessary to provide services and comply with legal obligations. If you request deletion of your data, please contact us at kindnesswelfare@gmail.com and we will remove your personal information within two (2) working days, where feasible.

6. Cookies and Tracking

Our Site uses cookies and similar technologies to enhance user experience and collect anonymous usage data. You can manage cookie preferences through your browser settings; however, disabling cookies may limit certain features of the Site.

7. Security

We implement industry-standard measures to protect personal information, including the use of secure payment gateways, SSL encryption, and restricted access to data only by authorized personnel.

8. Third-Party Links

Our Site may include links or embedded content from external websites and platforms. This Privacy Policy does not apply to those external sites. We encourage users to review the privacy practices of third-party sites before providing personal information.

9. Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us to request deletion.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The revised policy will be posted on our Site with an updated effective date.

11. Contact